Terms of service
TERMS OF SERVICE – ALVEX SHOP
OVERVIEW
Welcome to Alvex Shop. The terms “we,” “us,” and “our” refer to Alvex Shop.
Alvex Shop operates this website and provides products through an e-commerce platform using third-party services, including Shopify and external sourcing and fulfillment partners.
By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you may not use our services.
ARTICLE 1 – ACCESS AND ACCOUNT
You confirm that you are at least the age of majority in your state or country of residence.
You are responsible for all information provided during checkout and for maintaining the security of your account. Any activity under your account is your responsibility.
ARTICLE 2 – PRODUCTS
We make every effort to display product information as accurately as possible. However, slight variations in color, size, or appearance may occur due to screen settings or supplier differences.
All products are subject to availability and may be changed or removed at any time without notice.
ARTICLE 3 – ORDERS
All orders placed through our website constitute an offer to purchase.
We reserve the right to accept, refuse, or cancel any order at our discretion, including but not limited to cases of suspected fraud, pricing errors, or stock issues.
An order is only confirmed once payment has been successfully processed and verified.
ARTICLE 4 – PRICING AND BILLING
Prices are subject to change at any time without notice.
The price charged will be the price displayed at the time of purchase.
You agree to provide accurate, current, and complete billing and payment information for all purchases.
ARTICLE 5 – SHIPPING AND DELIVERY
We ship exclusively to the United States.
Our products are fulfilled through third-party sourcing and logistics partners, including TeemDrop and its network of suppliers and warehouses. Depending on product availability, items may be shipped from domestic U.S. warehouses or international locations, including China.
Estimated processing and delivery times:
Processing time: 1–3 business days
Delivery time: 7–15 business days (may vary depending on product, location, and carrier)
These timeframes are estimates only and are not guaranteed.
We are not responsible for delays caused by shipping carriers, customs processing, or other factors outside our control.
Once a product is handed to the carrier, tracking information serves as proof of shipment.
ARTICLE 6 – CUSTOMS AND IMPORT FEES
Customers are responsible for any customs duties, import taxes, or additional fees imposed by U.S. customs authorities.
ARTICLE 7 – RETURNS AND REFUNDS
All returns and refund requests are handled in accordance with our Refund Policy.
Depending on the product and supplier, returns may be processed through third-party warehouses or international supplier addresses.
In some cases, refunds may be issued without requiring a return of the item.
ARTICLE 8 – THIRD-PARTY SUPPLIERS
We use third-party sourcing and fulfillment partners, including TeemDrop, for product sourcing, storage, and shipping.
While we manage the customer experience and order coordination, certain aspects of fulfillment and logistics are handled independently by these third-party providers.
We are not responsible for delays, errors, or issues caused directly by these third-party providers, to the extent permitted by applicable law.
ARTICLE 9 – INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, graphics, and design, is the property of Alvex Shop or its licensors and may not be used without written permission.
ARTICLE 10 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Alvex Shop shall not be liable for any indirect, incidental, or consequential damages, including loss of profits, revenue, or data.
All products and services are provided “as is” and subject to availability.
ARTICLE 11 – PROHIBITED USES
You may not use this website for any unlawful, fraudulent, or harmful purpose, or attempt to interfere with its security or functionality.
ARTICLE 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders if necessary, even after submission.
ARTICLE 13 – THIRD-PARTY LINKS
We are not responsible for the content, policies, or services of any third-party websites linked on our site.
ARTICLE 14 – TERMINATION
We reserve the right to suspend or terminate access to our services at any time for violations of these Terms.
ARTICLE 15 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws applicable in the United States, in the jurisdiction where the business is registered.
ARTICLE 16 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes means acceptance of those updates.
ARTICLE 17 – CONTACT INFORMATION
If you have any questions about these Terms, you may contact us at:
📧 shopalvex@gmail.com